| Symptom |
Possible Sources |
Action |
| No communication with the
portable support electronics
(PSE) module |
PSE module not configured to the vehicle. |
GO to Pinpoint Test C. |
- Fuse(s).
- Circuit(s).
- PSE module.
|
GO to Pinpoint Test A. |
| DLC. |
REFER to: Communications
Network (418-00 Module
Communications Network,
Diagnosis and Testing). |
| The audio unit display does not
display PHONE |
PSE module not configured to the vehicle. |
GO to Pinpoint Test C |
- Audio unit.
- Navigation system display
module.
- PSE module.
- Instrument cluster.
|
CHECK all communication
between the instrument cluster,
audio unit, navigation system
display module and PSE
module. REFER to the Ford
diagnostic equipment. |
| The cellular phone microphone
is not operating correctly |
- Circuit(s).
- Microphone.
- PSE module.
|
GO to Pinpoint Test B. |
| Reduced sound or no sound
through the speakers |
|
CHECK all communication
between the audio unit and
PSE module. REFER to the
Ford diagnostic equipment. |
- Circuit(s).
- Audio unit.
- PSE module.
|
REFER to the Ford diagnostic
equipment. |
| The cellular phone information
is not displayed |
- Audio unit.
- Navigation system display
module.
- PSE module.
- Instrument cluster.
|
CHECK all communication
between the instrument cluster,
audio unit, navigation system
display module and PSE
module. REFER to the Ford
diagnostic equipment. |
| The voice activated phone
functions are inoperative |
- Circuit(s).
- Cellular Phone.
- Audio unit.
- Navigation system display
module.
- PSE module.
- Instrument cluster.
|
CHECK all communication
between the instrument cluster,
audio unit, navigation system
display module and PSE
module. REFER to the Ford
diagnostic equipment. |
| Cellular phone is not featured
on the list of recommended
cellular phones for the system |
CHECK the make and model
of the cellular phone against
those on the list of recommended
cellular phones for the
system. |