Ford Kuga
Service Manual
Information and Entertainment System - General Information » Cellular Phone
Pinpoint Tests

NOTE: ENTER the following PIN number on the cellular phone to configure the cellular phone to the PSE module: 0000.

NOTE: Use a digital multimeter for all electrical measurements.

PINPOINT TEST A : NO COMMUNICATION WITH THE PORTABLE SUPPORT ELECTRONICS (PSE) MODULE

TEST CONDITIONS	DETAILS/RESULTS/ACTIONS
A1: CHECK FOR VOLTAGE AT THE PSE MODULE
	Disconnect PSE Module C432. Measure the voltage between the PSE module C432 pin 17, circuit 29-MC12C (OG/YE), harness side and ground; and the PSE module C432 pin 18, circuit 29-MC12B (OG/YE), harness side and ground. Are the voltages greater than 10 volts? Yes GO to A2. No REPAIR circuit 29-MC12C (OG/YE) or circuit 29-MC12B (OG/YE) as necessary. TEST the system for normal operation.
A2: CHECK THE PSE MODULE GROUND CIRCUIT(S)
	Measure the resistance between the PSE module C432 pin 33, circuit 91-MC12 (BK/YE), harness side and ground; and the PSE module C432 pin 34, circuit 91-MC12A (BK/YE), harness side and ground. Are the resistances less than 1 ohm? Yes INSTALL a new PSE module. TEST the system for normal operation. No REPAIR circuit 91-MC12 (BK/YE) or circuit 91-MC12A (BK/YE) as necessary. TEST the system for normal operation.
PINPOINT TEST B : THE CELLULAR PHONE MICROPHONE IS NOT OPERATING CORRECTLY
B1: CHECK THAT THE VOICE IS BEING TRANSMITTED DURING A TELEPHONE CONVERSION OUTSIDE OF THE VEHICLE
NOTE: Make sure that the Bluetooth functionality is disabled for this test.
	Operate the cellular phone outside the vehicle. Does the cellular phone transmit the voice during a telephone conversation outside of the vehicle? Yes GO to B2. No REFER to the cellular phone Owner's Guide.
B2: CHECK CIRCUIT 8-MC8 (WH/RD) FOR OPEN
	Disconnect PSE Module C432. Disconnect Microphone C493. Measure the resistance between the PSE module C432 pin 3, circuit 8-MC8 (WH/RD), harness side and the microphone C493 pin 1, circuit 8-MC8 (WH/RD), harness side. Is the resistance less than 1 ohm? Yes GO to B3. No REPAIR the circuit. TEST the system for normal operation.
B3: CHECK CIRCUIT 3-MC8 (BK) FOR OPEN
	Measure the resistance between the PSE module C432 pin 4, circuit 3-MC8 (BK), harness side and the microphone C493 pin 2, circuit 3-MC8 (BK), harness side. Is the resistance less than 1 ohm? Yes INSTALL a new microphone. TEST the system for normal operation. No REPAIR the circuit. TEST the system for normal operation. If the concern persists, INSTALL a new PSE module. TEST the system for normal operation.
PINPOINT TEST C : THE MUTE SYMBOL IS DISPLAYED ON THE AUDIO UNIT WHEN TRYING TO OPERATE THE CELLULAR PHONE SYSTEM
C1: CONFIGURE THE PSE MODULE TO THE VEHICLE
	Ignition switch in position 0. Connect the Ford diagnostic equipment to the DLC. Select the TOOLBOX menu. Select the MODULE PROGRAMMING menu. Select the MODULE REPROGRAMMING menu. Select the SPEECH RECOGNITION MODULE option and follow the instructions on the display. Ignition switch in position II. Ignition switch in position 0. Ignition switch in position II. Ignition switch in position 0 Ignition switch in position II. Ignition switch in position 0. Is the MUTE symbol displayed on the audio unit when the cellular phone system is operated? Yes Carry out the PSE module configuration procedure again. If the concern persists, INSTALL a new PSE module. TEST the system for normal operation. No TEST the system for normal operation.