Toyota
Ford Kuga
 Service Manual
Information and Entertainment System - General Information » Cellular Phone
Symptom Chart

Symptom Possible Sources Action
No communication with the portable support electronics (PSE) module PSE module not configured to the vehicle. GO to Pinpoint Test C.
  • Fuse(s).
  • Circuit(s).
  • PSE module.
GO to Pinpoint Test A.
DLC. REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
The audio unit display does not display PHONE PSE module not configured to the vehicle. GO to Pinpoint Test C
  • Audio unit.
  • Navigation system display module.
  • PSE module.
  • Instrument cluster.
CHECK all communication between the instrument cluster, audio unit, navigation system display module and PSE module. REFER to the Ford diagnostic equipment.
The cellular phone microphone is not operating correctly
  • Circuit(s).
  • Microphone.
  • PSE module.
GO to Pinpoint Test B.
Reduced sound or no sound through the speakers
  • Audio unit.
  • PSE module.
CHECK all communication between the audio unit and PSE module. REFER to the Ford diagnostic equipment.
  • Circuit(s).
  • Audio unit.
  • PSE module.
REFER to the Ford diagnostic equipment.
The cellular phone information is not displayed
  • Audio unit.
  • Navigation system display module.
  • PSE module.
  • Instrument cluster.
CHECK all communication between the instrument cluster, audio unit, navigation system display module and PSE module. REFER to the Ford diagnostic equipment.
The voice activated phone functions are inoperative
  • Circuit(s).
  • Cellular Phone.
  • Audio unit.
  • Navigation system display module.
  • PSE module.
  • Instrument cluster.
CHECK all communication between the instrument cluster, audio unit, navigation system display module and PSE module. REFER to the Ford diagnostic equipment.
Cellular phone is not featured on the list of recommended cellular phones for the system CHECK the make and model of the cellular phone against those on the list of recommended cellular phones for the system.
    More about «Cellular Phone»:

    Principles of Operation

    Inspection and Verification

    Diagnostic Trouble Code (DTC) Index Chart

    Symptom Chart

    Pinpoint Tests

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